Debit Card Alert
We have determined that some MetroCheck VISA® debit cards may have been compromised during a recent fraud event reported by local media. This compromise was not associated with any breach to Metropolitan National Bank systems. To safeguard against any potential fraud, we are reissuing some Metropolitan debit cards. We are taking steps to contact those customers whose card may have been affected by this breach. Be assured that no highly sensitive data, such as social security numbers or dates of birth, are ever stored on VISA® or were compromised in this situation.
Remember that consumers have strong protection if unauthorized charges are made on their VISA® debit card. Your MetroCheck debit card is protected by VISA®’s Zero Liability policy for unauthorized transactions on your accounts.
If you have any reason to believe that your card was fraudulently used, please contact us immediately by calling 866-79-METRO (866-796-3876), or after banking hours call
888-802-7135. You may also email us at firstname.lastname@example.org.